How we use cookies and similar technologies on our platform
Last updated: December 5, 2025 | Effective: December 5, 2025
This Cookie Policy explains how Sunny Payments Limited ("Sunny Payments," "we," "us," or "our") uses cookies and similar tracking technologies when you visit our website, use our platform, or interact with our services. This policy should be read alongside our Privacy Policy.
We are committed to complying with the Kenya Data Protection Act 2019, the General Data Protection Regulation (GDPR), and other applicable privacy laws regarding the use of cookies and tracking technologies.
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
We also use similar technologies including web beacons, pixels, local storage, and session storage. When we use the term "cookies" in this policy, we mean cookies and all similar technologies.
Always active
These cookies are necessary for the website to function and cannot be switched off. They are usually set in response to actions you take, such as logging in, filling in forms, or setting your privacy preferences.
Enhance your experience
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings. They may be set by us or by third-party providers whose services we use.
Help us improve
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us understand which pages are most and least popular and see how visitors move around the site.
Personalized advertising
These cookies may be set through our site by our advertising partners. They may be used to build a profile of your interests and show you relevant ads on other sites.
Cookies can be categorized by how long they remain on your device:
Temporary cookies that are deleted when you close your browser. They are essential for features like maintaining your login state during a session.
Cookies that remain on your device for a set period or until you delete them. They help us recognize you when you return to our site.
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. The third parties include:
| Provider | Purpose | Privacy Policy |
|---|---|---|
| Analytics, Advertising | View Policy | |
| Stripe | Payment Processing | View Policy |
| Intercom | Customer Support | View Policy |
| Cloudflare | Security, Performance | View Policy |
When you first visit our website, you will be shown a cookie banner allowing you to accept or reject non-essential cookies. You can change your preferences at any time.
Most browsers allow you to control cookies through their settings:
You can opt out of specific tracking:
Note: Blocking essential cookies may prevent you from using certain features of our platform, including logging in and processing payments.
Some browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Currently, there is no uniform standard for responding to DNT signals. Our site does not currently respond to DNT browser signals, but we honor the cookie preferences you set through our consent mechanism.
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of significant changes by posting the new policy on our website and updating the "Last updated" date.
If you have questions about our use of cookies:
Email: privacy@sunnypay.com
Address: Westlands, Nairobi, Kenya